Our teams are only a phone call away. Please contact us today with any questions you may have. Our office hours are Monday-Friday, 8 a.m.–5 p.m. ET.

Connect Support Help Desk

Billing Inquiries
866-370-6505 ext. 605

Personal Lines
866-370-6505 ext. 609

866-370-6505 ext. 606

Commercial Lines
866-370-6505 ext. 612

Agency Appointments
866-370-6505 ext. 103



Orchid Corporate Headquarters

1201 19th Place, Suite A110
Vero Beach, Florida 32960
Fax: 1-888-396-3965

Orchid Specialty High Net Worth

200 Corporate Place, Suite 1
Peabody, Massachusetts 01960

Coastal Agents Alliance, A Division of Orchid

(Personal Lines solutions and online rater in CT, DE, MD, MA, NJ, NY, RI, VA)
8025 Black Horse Pike, Suite 350
West Atlantic City, New Jersey 08232

Orchid Payment Mailing Addresses

Orchid Underwriters Agency, LLC
PO Box 538392
Atlanta, Georgia 30353-8392

Overnight Delivery
PNC Bank C/O Orchid Underwriters Agency
Lockbox 538392
Phoenix Business Park
1669 Phoenix Business Park, Suite 210
College Park, GA 30349

Orchid Underwriters Agency, LLC is headquartered in Vero Beach, Florida; In Arizona, California and Nevada, Orchid operates as Orchid Insurance Brokers (California Agency License Number SL0G81311).