Contact Us

Please contact us today with any questions you may have. Our office hours are Monday-Friday, 8 AM–5 PM ET.

Orchid Insurance contacts

General Inquiries
1-866-370-6505
772-226-5546

Connect Technical Support
1-772-237-8818
connectsupport@orchidinsurance.com

Billing Inquiries
866-370-6505 ext. 605
accounting@orchidinsurance.com

E&S Personal Lines
866-370-6505 ext. 980

Commercial Lines
772-257-7977
commercial@orchidinsurance.com

Specialty High Net Worth
978-548-3797
hnw@orchidinsurance.com

Claims
866-370-6505 ext. 606
claims@orchidinsurance.com

Agency Appointments
866-370-6505 ext. 608
agencyservices@orchidinsurance.com


Our Offices

Vero Beach Office

Orchid Corporate Headquarters

1201 19th Place, Ste A110
Vero Beach, FL 32960
772-226-5546
1-866-370-6505
Fax: 1-888-396-3965

Massachusetts

Orchid Specialty High Net Worth

PO Box 399
Reading, MA 01867
978-548-3797

Tampa Skyline

Orchid Tampa Office

1000 N Ashley Drive, Ste 425
Tampa, FL 33602
772-226-5546


Orchid Payment Mailing Addresses

Important Notice:
We have changed our mailing address for standard and overnight delivery, please make sure to update your records.

Standard Delivery

Orchid Underwriters Agency Holdings, LLC
Dept, #265
P.O. BOX 1000
Memphis, TN 38148-1000

Overnight Delivery

First Horizon Bank
Attn: Orchid Underwriters
Whsl Lbx Dept. # 265
3451 Prescott
Memphis, TN  38118


Orchid Underwriters Agency, LLC is headquartered in Vero Beach, Florida; In Arizona, California and Nevada, Orchid operates as Orchid Insurance Brokers (California Agency License Number SL0G81311).