Contact Us

Please contact us today with any questions you may have. Our office hours are Monday-Friday, 8 AM–5 PM ET.

General Inquiries
1-866-370-6505
772-226-5546

Connect Technical Support
1-772-237-8818
connectsupport@orchidinsurance.com

Billing Inquiries
866-370-6505 ext. 605
accounting@orchidinsurance.com

E&S Personal Lines
866-370-6505 ext. 609

Commercial Lines
772-257-7977
commercial@orchidinsurance.com

Specialty High Net Worth
978-548-3797
hnw@orchidinsurance.com

Admitted Personal Lines
866-370-6505 ext. 981
jfife@orchidinsurance.com

Claims
866-370-6505 ext. 606
claims@orchidinsurance.com

Agency Appointments
866-370-6505 ext. 608
agencyservices@orchidinsurance.com


Our Offices

Vero Beach Office

Orchid Corporate Headquarters

1201 19th Place, Ste A110
Vero Beach, FL 32960
772-226-5546
1-866-370-6505
Fax: 1-888-396-3965

Massachusetts

Orchid Specialty High Net Worth

200 Corporate Place, Ste 1
Peabody, MA 01960
978-548-3797

Tampa Skyline

Orchid Tampa Office

109 N Brush Street, Ste 100
Tampa, FL 33602
772-226-5546

Atlantic City

Coastal Agents Alliance*,
A Division of Orchid

8025 Black Horse Pike, Ste 350
West Atlantic City, NJ 08232
609-277-7809

*Personal Lines solutions and online rater in CT, DE, MD, MA, NJ, NY, RI, VA


Orchid Payment Mailing Addresses

Standard Delivery

Orchid Underwriters Agency, LLC
PO Box 538392
Atlanta, GA 30353-8392

Overnight Delivery

PNC Bank C/O Orchid Underwriters Agency
Lockbox 538392
1669 Phoenix Parkway, Ste 210
College Park, GA 30349

Coastal Agents Alliance, A Division of Orchid

Lockbox Address Only
Orchid Underwriters Agency, LLC
P.O. Box 21610
New York, NY 10087-1610
609-277-7809


Orchid Underwriters Agency, LLC is headquartered in Vero Beach, Florida; In Arizona, California and Nevada, Orchid operates as Orchid Insurance Brokers (California Agency License Number SL0G81311).