Our growth is fueled by the dedicated and talented professionals who also form the core of our success. A career with us means joining a nationwide organization that consistently delivers excellence to thousands of agents. We believe our most valuable asset is our people, and our diverse backgrounds and experiences make us stronger. We act as one company and believe when we work together, we best meet the full needs of our customers and our community. Regardless of the role you are seeking at Orchid, you will be an important member of our team. We will be committed to your success and you will become a part of the best team in the industry.
We encourage our employees to go above and beyond expectations, work collaboratively, and provide best-in-class service to our customers. We recognize that cultivating a strong culture is an ongoing effort, fostered day after day in both formal and informal ways. Building a unified culture requires thoughtful, purposeful action. To make the experience better every day, we must:
We believe our most valuable asset is our people and our diverse backgrounds and experiences make us stronger. We are committed to supporting each other in achieving our individual and company objectives. We act as one company and believe when we work together, we best meet the full needs of our customers and our community.
We believe that integrity and mutual respect are shared principles within our business. We require timely responses and solutions not only to our customers but to each other. We discuss and resolve differences openly and value feedback and coaching.
Empower and Lead Change
We believe our teams are confident, free to explore and innovate, but also willing to make mistakes and to learn from them. We encourage a culture with an adaptive mindset to be inspired, to be accountable, and to take ownership.