Marketplace

• All new business except for brokerage or digital partnerships (HO3, H05, HO6, DP3, HO3BR, and Wind Only)
• Endorsing any policy written in Marketplace
• View Policy documents for policies written in Marketplace

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Connect

• All brokerage and digital partnership markets (Inland Marine valuables coverage and Flood)
• Initiate non-premium bearing endorsements such as mortgagee changes and mailing address changes for policies written in Connect
• View Policy Documents for policies and renewals written in Connect

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Digital Partnerships

Quote, bind, and issue select products from one of our digital partnerships:

• Jewelers Mutual
• Neptune
• DUAL
• QBE/Torrent
• Tower Hill Specialty

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Policy Plus

• Writing new business in the interior states
• Requesting an endorsement or cancellation for policies written in Policy Plus.
• View policy documents for policies written in Policy Plus

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Agency Servicing Portal

• Requesting a cancellation of a polic written in Marketplace or Connect
• Requesting an endorsement for a policy written in Connect
• All questions regarding a policy
• All accounting questions – Select Accounting
• All questions related to the agency – Select Agency Services

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Need Assistance?

Orchid’s platforms are all unique to the agent experience. Please use the information in each box to help you navigate which platform to use for your specific needs. If you need assistance, reach out to us at 1-866-370-6505.